Privacy Policy

Welcome to Study Crux. We respect your privacy and are committed to safeguarding your personal data. This Privacy Policy outlines our policies and procedures regarding the collection, use, storage, processing, and disclosure of your information when you use our website and services. If you do not agree, please refrain from using our platform.

We collect various types of information to enhance our services, including:

• ›Personal Information: Full name, email address, phone number, postal address, payment details, and account credentials.
• ›Usage Data: IP address, browser type, operating system, pages visited, time spent, and other diagnostic data.
• ›Cookies & Tracking: Cookies, web beacons, pixels, and similar technologies to track activity and improve user experience.
• ›User-Generated Content: Feedback, reviews, comments, and inquiries you voluntarily provide on our platform.

We use the collected data for the following purposes:

• ›To provide, manage, and improve our educational services.
• ›To personalize and enhance the user experience.
• ›To facilitate transactions, process payments, and manage subscriptions securely.
• ›To communicate updates, service announcements, offers, and promotions (with consent).
• ›To monitor and analyze website performance, usage trends, and technical issues.
• ›To comply with legal obligations and enforce our terms and conditions.
• ›To prevent fraudulent activity, unauthorized access, or security threats.

We do not sell, rent, or trade your personal information. We may share data only in these circumstances:

• ›Service Providers: Trusted third parties assisting in operations, payment processing, analytics, and customer support.
• ›Legal Compliance: When required by law, court orders, subpoenas, or governmental investigations.
• ›Business Transfers: In mergers, acquisitions, or restructuring, with appropriate privacy protections in place.
• ›Enforcement of Rights: To protect our rights, investigate fraud, or address security concerns.

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. We implement strict security measures — including encryption, access controls, and secure servers — to protect your data.

However, no online platform can guarantee complete security. Users are encouraged to maintain strong passwords and practice safe online behaviour.

As a user, you have the following rights concerning your personal data:

• ›Access & Correction: Request access to your data and corrections for inaccuracies.
• ›Data Portability: Request a copy in a structured, machine-readable format.
• ›Opt-out & Withdraw Consent: Opt out of marketing and withdraw consent for data processing.
• ›Data Deletion: Request deletion of your personal information, subject to legal obligations.
• ›Restrict Processing: Request restriction of data processing under certain circumstances.
• ›Objection to Processing: Object to processing based on legitimate interests, where applicable.

To exercise your rights, email us at support@studycrux.in. We may request identity verification before processing your request.

We use cookies and similar tracking technologies to analyze trends, administer the website, track user movements, and gather demographic information. You can manage cookie preferences through your browser settings. Disabling cookies may impact certain features of our services.

Our website may contain links to third-party sites not operated by us. We are not responsible for the privacy practices of these websites. We recommend reviewing their privacy policies before providing any personal information.

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from minors. If a parent or guardian believes their child has provided us with personal information, please contact us and we will remove the data promptly.

If you access our services from outside India, your data may be transferred, stored, and processed in a jurisdiction with different data protection laws. By using our services, you consent to such transfers.

We reserve the right to update or modify this Privacy Policy at any time. Significant changes will be communicated via email or a prominent notice on our website. Continued use of our services after such updates constitutes acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: support@studycrux.in